LiveRepCRM

Privacy Policy

SBS | Simple Brilliant Solutions built the LiveRepCRM app as a free application. This service is provided by SBS at no cost and is intended for use as is.

This page is used to inform users regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions for LiveRepCRM unless otherwise defined in this Privacy Policy.


Information Collection and Use

While using the LiveRepCRM application, the app may access or process the following types of information in order to provide its functionality:

User Information

The application may allow users to enter information such as their name or contact details when creating or updating records within the CRM system. This information is used only for managing customer relationships and business records within the application.

Location Information

The application may access the device’s precise or approximate location in order to support features such as:

Camera Access

The application may access the device camera to allow users to capture photos and attach them to reports, visits, or other CRM records.

Photos and Files

The application may access device storage to allow users to:

Biometric Authentication

The application may use biometric authentication (such as fingerprint or device biometrics) to verify user identity when performing certain actions within the application, such as specific operational features that require identity verification.

Device and Log Information

In case of application errors or technical issues, the application may collect limited technical information such as:

This information is used solely to diagnose issues, improve application performance, and maintain service reliability.

The app may use third-party services, including analytics and performance monitoring tools, which may collect information that could be used to identify you. These services help us improve the application and provide better functionality.


Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from websites that you visit and are stored on your device's internal memory.


Service Providers

We may employ third-party companies and individuals for the following reasons:

These third parties may have access to certain personal information only to perform tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.


Security

We value your trust in providing us with your personal information. We strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Children’s Privacy

This Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete it from our systems. If you are a parent or guardian and you believe that your child has provided personal information, please contact us so that we can take the necessary actions.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.


Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us: